These Terms and Conditions are entered into by and between Lotus Casino and you, the user, when registering an account on our website. By accessing and using the Website, User acknowledges that they have read, understand, and agree to be bound by these Terms.
Acceptance of the Terms
These Terms are effective as of and may be updated from time to time at Lotus Casino's discretion. User agrees to periodically review these Terms for any updates or changes. Continued use of the Website following any update signifies acceptance of such updated terms.
Eligibility Requirements
User must meet all applicable eligibility requirements, including being at least 18 years old and having a valid email address and phone number. User must also be located within an authorized geographic area as defined by our licensing agreements.
Minimum Age Requirements
The minimum age for access to the Website is 18 years old, or the age of majority in your jurisdiction if older than 18. We reserve the right to request proof of age at any time and may suspend or terminate accounts that do not meet this requirement.
Geographic Restrictions
User must be located within an authorized geographic area as defined by our licensing agreements. Access from unauthorized areas may result in account suspension or termination.
Account Registration Rules
To register for an account, User must provide accurate and complete information, including a valid email address and phone number. Lotus Casino reserves the right to request additional documentation or verification at any time.
One-Account-Per-User Policy
Each user is entitled to only one active account on our Website. Creating multiple accounts under different names, locations, or other identifying factors may result in account suspension or termination.
Identity Verification and KYC
Lotus Casino reserves the right to request and verify User's identity at any time through various methods, including but not limited to government-issued identification documents, proof of address, and social media verification. Failure to provide required documentation may result in account restriction or closure.
Account Accuracy Obligations
User is responsible for maintaining accurate and up-to-date information on their account, including email address and phone number.
Account Security Responsibilities
Lotus Casino requires all users to maintain secure login credentials and notify us promptly if there are any security breaches or unauthorized access. User agrees not to share their username and/or password with anyone else and is responsible for the actions taken under their account.
Login Credentials and Password Protection
User must keep their login credentials confidential and secure, and must comply with our policies regarding password creation and protection. Lotus Casino reserves the right to request a new login if we suspect unauthorized access or if User fails to provide accurate information about their security practices.
Restricted Behaviour and Prohibited Activities
Lotus Casino prohibits certain types of behavior and activities on its platform, including but not limited to:
Lotus Casino may restrict or close User's account if such behavior is suspected or proven.
Multi-Accounting and Fraud Prevention
We have implemented multiple layers of fraud prevention, including monitoring for suspicious activity. If Lotus Casino detects an attempt at creating a duplicate account or engaging in prohibited activities, we reserve the right to suspend or terminate all affected accounts without notice.
Bonus and Promotion Rules
Bonuses are subject to their own terms and conditions which may be updated from time to time. Please refer to our dedicated bonus policy for more information on how bonuses work, including wagering requirements and expiration dates. Any disputes arising from bonuses will be resolved in accordance with these Terms and Conditions, as well as relevant gaming laws.
Wagering and Gameplay Conditions
User must comply with all applicable regulations regarding betting limits, maximum stakes per session or within a specified time frame. Wagers made with the understanding that an outcome is guaranteed to lose will be considered invalid and any winnings from those wagers voided.
Bonus Abuse Prevention
We have implemented measures to prevent bonus abuse, such as restrictions on deposit bonuses for new users or players who have previously taken advantage of a specific promotional offer. Any attempts at exploiting the system may result in account suspension or termination.
Deposits and Withdrawals
User can make deposits via various payment methods as listed on our Website. Lotus Casino will hold all withdrawals until such time that verification requirements are met. Please refer to our dedicated deposit and withdrawal policy for more information, including fees associated with certain types of payments.
Verification Before Withdrawals
To ensure compliance with anti-money laundering regulations and prevent malicious activity on the site, Lotus Casino may request additional documentation or proof-of-identity before processing any withdrawal. In some cases, withdrawals may be delayed due to technical issues outside our control.
Processing and Review Procedures
Lotus Casino's team reviews all transactions for compliance with these Terms and Conditions as well as applicable laws and regulations. We reserve the right to hold or reject deposits/withdrawals under circumstances described above, without giving notice.
Responsible Gambling Expectations
We encourage User to maintain a responsible gaming habit by setting personal limits, not exceeding 24 consecutive hours between game sessions, refraining from placing high-stakes bets when experiencing negative emotional states etc., we are able but do not have the ability enforce strict rules against betting beyond user's means
Self-Exclusion and Account Restrictions
Lotus Casino may suspend or terminate an account at our discretion if User has demonstrated signs of addictive behavior or is suspected to be manipulating gameplay. In such cases, please see below for next steps:
If you feel that your gaming habits are becoming excessive and interfere with other areas in life, we highly recommend reaching out to professional organizations like GambleAware or the National Council on Problem Gaming.
Game Fairness and RNG Systems
We have implemented measures to ensure fairness of all games by utilizing Random Number Generators compliant with international gaming regulations. Games are regularly reviewed for adherence to our high standards.
Technical Interruptions or Voided Gameplay
In some instances, unforeseen circumstances might cause interrupted gameplay and in rare cases – temporary loss of data on account balances or wager history due to technical difficulties. In such events we reserve the right, without giving notice, to re-instate last known balance amount before an error occurred.
Suspension or Closure of Accounts
We have absolute rights at our discretion to suspend temporarily, limit and if necessary entirely close accounts that break one single provision from above - it may cause loss in funds. Our main priorities are to ensure smooth gambling experience for every player while ensuring maximum efficiency against suspicious activities.
Intellectual Property and Platform Ownership
All content on this website is protected under applicable law as Lotus Casino owns copyright, logo, graphic design etc.
Limitation of Liability
By using our Website User acknowledges that their use thereof shall be entirely at its own risk. We cannot provide any guarantees regarding uptime or performance level & accept no liability for indirect, special or consequential damages arising from your access to and/or participation in services on this website; or otherwise related to the relationship between you as user of the service.
Modification of Terms
We reserve our right without providing prior notice change part or full version above to stay effective for existing Users – at all times keeping all rules that were effective during time they made such a change in place till end.
Contact or Support Guidance
Please see Contact Us section of our website should you have further questions about your account, gameplay, promotions and any issues related to these terms.
By using this Website User acknowledges reading full version above; as with all other parts of agreement.
